Adrenaline Shop Paragliding Terms & Conditions

By choosing to purchase any goods or services through us you agree that you have read and accept our Terms & Conditions. We are intermediaries between pilots worldwide and can’t accept any liability for the quality of goods and services, although we do our best to provide maximum quality possible. Keep in mind, you are dealing with seller/buyer through our service and we are here to provide a protection service for you and make sure that item is shipped and received as described in the advertisement. For our service we  charge 6% out of total amount sent or minimum of 30 EUR/USD for items under 500 EUR/USD value, or any deal we agree upon with our customers. Money transfer fees are not included. That means you may expect a somewhat lower amount of money after the sale.

Published Prices & Price Changes

All of the prices quoted, including those advertised on our website, web page, online shop, and prices of shipping, are subject to change without notice and are the will of the people, companies and carriers who use our service or whose services we use or hire us to publish the advertisement for them. If you place an order with any participant in any form of verbal, written or electronic communication (either in person, over the phone or using our online shop) but we then find that our clients have changed their prices to us then we will inform you and ask you for your clearance before we take the necessary extra payment from you if any increases are due. You keep the right to cancel your order at this point. We apologize in advance for any inconvenience and thank you for your understanding as we are very dependent on the good will and honesty of the people who hire us to be their intermediary.

Shipping and Purchasing

We assume you strike a deal with a seller/buyer before any purchase regarding availability, payment and shipping. Contact us via WhatsApp/Telegram, Facebook Messenger or email if you need assistance and our operators will step in to help you. We will set unique payment instructions for each customer due complexity of each intermediary service and transaction.

We expect the buyer and seller to arrange cover for loss, theft or damage of the parcel in transit. This is normally shipping insurance, which we do not provide. Not all countries and shipping carriers provide such insurance or do not insure to the full paid amount, but lower.

It is the sole responsibility of the seller to provide such insurance and if it is not provided to the full amount, to cover the difference by himself/herself/itself in the case of such occurrence. All insured parcels are subject of the deal between each seller and carrier hired, so carrier’s polices apply.

In the case buyer requests an item to be shipped without insurance, he/she/it accepts the responsibility and liability on his/hers/its side regarding any damage, loss or theft and they won’t be reimbursed in that case by our company or our customers (i.e. sellers). We need this kind of request to be in a written form using electronic media such as: WhatsApp, Telegram, Messenger, email and similar.

If customs fees occur, it is duty of each buyer to pay them.

Website Links & Third Party Content

For the convenience of the users of our website, our website includes links (also known as ‘web links’ or ‘hyperlinks’) to other websites and internet pages. The following applies to any and all such links: We would like to stress that we have no influence on the design and content of those linked pages and therefore we expressly disassociate ourselves from any and all third party content linked to from our website. You use any links from our website at your own risk.

Refund Policy

We offer refunds under certain circumstances for any sold goods or services, but you are required to negotiate directly with the seller/buyer regarding this matter, or we can mediate for you. Our goal is to ensure that both parties are covered and satisfied, although this may not be possible under all circumstances. The main rule is as follows: the buyer will transfer the money to our bank account, where it will be held until the item is properly shipped by insured airmail or surface mail with a track and trace number, and received in the condition described in the advertisement. After the buyer confirms that everything is as declared, the money will be transferred to the seller, minus our commission of 6%, or any other arrangement, and money transfer fees (such as PayPal, bank transfer, etc.).

In the case that the buyer is not satisfied, they must provide evidence that something is wrong. After an assessment by our staff, we will resolve the dispute in the shortest period of time. If the decision is made that the buyer violated any of the established rules of good trading practice, they will not receive the money, and the items will be shipped back at the expense of the buyer. After the seller submits evidence that the parcel is back and in satisfactory condition as claimed by the buyer, the money will be refunded to the buyer, minus our commission of 6%, and money transfer fees (such as PayPal, bank transfer, etc.).

We urge all parties involved to behave in a calm manner and to take an honest approach because we will hold the money for as long as it takes to resolve the dispute, but a maximum of 60 days counted from the first shipping day or if the seller files a complaint with the carrier and activates a search action and report, then the entire situation must be resolved within 60 days counted from the date of the seller’s complaint.

If the parcel is not found or the complaint is not resolved within the aforementioned deadlines, the money will be refunded to the buyer, and the seller must raise a dispute with the carrier and handle it independently.

After a refund is approved for the buyer, but the parcel is found, and delivery is attempted by the carrier, they are not permitted to collect and receive the parcel. They must reject the acceptance of such a parcel and order the carrier to ship it back to the seller’s address as quickly as possible.

In the worst-case scenario, if the dispute escalates, all third parties agree to seek justice in the court of law in the local state (in the USA) where the headquarters is registered. If such a situation occurs, the Adrenaline Shop brand/website and Adrenaline Group LLC must be excluded from any kind of liability.

Bookings & Cancellations Policy for Tandem Flights

We require a minimum of 48 hours notice for any bookings cancellations. These 48 hours will be taken from 09:00 AM CET/CEST on the day you are booked into our diary (for example if you were booked in on a Saturday you would need to cancel your booking before 09:00 AM the Thursday before). Any bookings cancellations made with less than 48 hours notice, taken from 09:00 AM on the day you are booked into our diary, will result in a full loss of credit for the day booked in, regardless of the reason given. Therefore, to avoid being deducted any credit you must ensure that you give a minimum of 48 hours notice for any bookings cancellations, taken from 09:00 AM on the day you are booked into our diary. This rule applies for both parties involved (buyer, seller or tandem passenger).

Paragliding Safety Statement & Warning Of Risks

By choosing to purchase any goods or services from us you agree that you have read and accept our Safety Statement.

Safety Statement

Adrenaline Shop Paragliding Safety Statement & Warning of Risks

Paragliding is a form of aviation with all of the inherent and potential dangers that are involved in aviation. No form of aviation is without risk, and injuries and death does occur in paragliding, even to trained pilots using proper equipment. Whilst Adrenaline Shop brand and Adrenaline Group LLC endeavors to minimize this risk as far as is reasonably practicable, it cannot be eliminated altogether.

Paragliding is classed as an ‘extreme sport’, and an ‘adventurous’ and ‘dangerous’ activity, which carries with it – like all adventure sports and flying/aviation activities – an associated risk of possible serious injury or even death. If you are not prepared to take this risk, you shouldn’t participate in paragliding – or participate in any ‘extreme sport’, ‘adventurous’ or ‘dangerous’ activity, or flying/aviation activities.

Of course, we will always try to minimize this risk, and ensure that your flying is as safe as possible within reason, but we can never promise to remove this element of risk completely. This is simply not possible; anyone who thinks otherwise is mistaken.

No one should participate in paragliding who does not recognize and wish to personally assume the associated risks.

Adrenaline Shop website/brand and Adrenaline Group LLC are not currently approved paragliding school or paraglider tandem flight company, but we represent and mediate for third parties run by highly experienced staff. We have been into the sport of paragliding, and flying paragliders, since the mid-1990’s, 1994. to be exact and that counts for 28 years of experience.

Adrenaline Shop/Adrenaline Group LLC will always endeavor to do everything they can within reason to ensure that you get the best and safest paragliding products and service humanly possible, especially in the era of (post)Covid-19 when shipping delays are expected. Your safety is always our highest priority.

We aim to provide the highest standard second-hand product and service possible, whilst ensuring that risks to your safety are kept as low as reasonable practicable. To achieve this we:

1) Regularly ask from sellers to maintain and inspect all equipment under their direct supervision to ensure safe working order. We can’t force any seller to provide technical documentation, so you buy such item at your own risk.

2) Always state the condition in the case of no inspection documentation is present to us and equipment is not checked. You buy such item at your own risk.

We must stress ourselves again, we do not accept any responsibility regarding sales of second hand and new equipment, its usage and we kindly suggest you seek proper professional training and inspection.

Terms and conditions that apply to new merchandise sold on website

This website is operated by Adrenaline Group LLC. Throughout the site, the terms “we”, “us” and “our” refer to Adrenaline Group LLC. Adrenaline Group LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us or our clients, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or that are available. These Terms of Service apply to all users of our services through electronic and social platforms, media, in physical and written form, the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website or make a payment for the invoice we sent you. By accessing or using any part of the service or website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the service through electronic social platforms and media or website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the electronic social platforms and media (Facebook, Instagram, WhatsApp, Telegram, email, etc.) or website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on secure server. They provide us with the online e-commerce platform that allows us to sell our products and services to you. In the case you are paying by bank transfer, our bank accounts are provided by banking/payment applications and their partners/banks (Wise, Mercury, etc.)

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer/phone monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. This especially applies to shipping and third parties like shipping carriers that we have no control of.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Adrenaline Shop website and Adrenaline Group LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Adrenaline Shop website and Adrenaline Group LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us via contact page.  

The prices shown on our website may include applicable taxes. If you do not provide your VAT number, you will be responsible for paying it to the relevant tax authority. You will be taxed according to the country that you purchase from or your organization is registered in. Tax rates differ between countries and are subject to change from time to time. If you are in any doubt as to whether you are eligible to receive goods or services and pay for VAT you should consult your local VAT office before ordering. However, we cannot guarantee the accuracy of the legal information, pricing, and related materials provided to you or apply the law to the facts of your specific situation. The same applies for Customs at your location if any duty, tax or fee occurs.


Adrenaline Shop Team